How can I contact you?
If you have any queries, please feel free to contact me- help@nutnutart.com
What is a remarqued painting?
Remarque is a technique where an artist adds hand printed elements to a printed canvas, creating a unique, one of a kind artwork. Remarqued prints are more valuable than a limited edition print but less expensive than an original.
Can I return an item?
Items can be returned within 30 days of receipt.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.
In the unlikely event that you receive damaged artwork, please contact us immediately (including pictures of the damage) or if you have received the wrong item, so that we can evaluate the issue and make it right.
To start a return, or for any questions about returns, you can contact us at help@nutnutart.com
If your return is accepted, we will send instructions on how and where to send your package. Return shipping will not be covered by the business, and charged to the customer, who will need to provide proof of postage. Once a return is received and found without damage your refund will be issued on your original payment method within 10 business days. Items sent back to us without first requesting a return will not be accepted.
Please note that if the shipping address you put in your order was incorrect, orders with the wrong address will not be issued refunds or replacements.
We reserve the right not to accept returns if the value of an item has been diminished by something caused by you.
We cannot accept responsibility for returned parcels that are not delivered, so please obtain proof of postage.
Shipping
At present we only ship within the UK. If you are outside the UK and would like to purchase artwork, please contact help@nutnutart.com and we will try and find a solution.
Please note that items are not held in stock and are fabricated on-demand every time an order is placed. Therefore, please expect your order within 2 full weeks, as we want to make sure that everything is perfect before your item is packaged and sent to you.